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Winning Customer Service Strategies for Support Staff is a Course

Winning Customer Service Strategies for Support Staff

Oct 25 - Oct 25, 2018

Spots remaining: 20

$500 Enroll

Full course description

Winning Customer Service Strategies for Support Staff
A Dale Carnegie Course

Tuesday, October 25
8:00 - 5:00
WT Amarillo Center
Taught by a Dale Carnegie certified instructor

Course book included in fee.  Please bring note-taking materials

Customer Service skills can mean the difference between increased business opportunities and out-of-control word-of-mouth.  Using the Dale Carnegie’s proven methods, your staff can learn to deal with emotional and practical aspects of complaints, apply methods to reduce stress when resolving problem, and reduce the number and types of complaints.   This course will poise participants for win-win opportunities with all parties involved and ensure customer loyalty for your business.